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02 — UX / UI · Mobile App

Finding your way in Glasgow.

Glasgo turns an unfamiliar city into somewhere that feels like home — helping the 50,000+ students who arrive in Glasgow each year discover, save and explore with confidence.

RoleUX / UI Designer
MethodDouble Diamond
BriefSelf-directed
ToolsFigma

The Problem

A new city that's hard to call home.

New students often struggle with the city's layout, social venues and affordable options — which slows their integration in those crucial first weeks. Glasgo answers this with a single, accessible guide that connects students to Glasgow's vibrant community.

Navigation

An unfamiliar layout makes everyday journeys feel daunting.

Belonging

Without local connections, the city stays unfamiliar for too long.

Affordability

Hard to find student-friendly deals scattered across the city.

Slow integration

The crucial first weeks pass before students feel settled.

Discovery

Common thoughts on moving to a new city.

Interviews with new and international students surfaced the same anxieties again and again.

"A new city feels overwhelming at first." "I don't know where to find good deals." "I wish I knew where to meet people." "Where do I even start exploring?"

The Solution

One companion for student city life.

Discover, save, explore and connect — with a reason to keep coming back.

Interactive map

Locate popular spots across Glasgow at a glance.

Curated picks

Social venues, dining and cultural attractions.

Student offers

Exclusive discounts that help newcomers save.

Real-time updates

Stay informed about the latest events.

Gamification

Earn rewards for exploring the city.

Accessibility

Clear navigation and high-contrast visuals.

Glasgo proposed solution — Kelvingrove Art Gallery screen

Process

A Double Diamond from research to prototype.

Research-led divergence, evidence-led convergence.

01

Discover

Research into students, competitors and the city to find the real need.

02

Define

Empathy maps, personas and POV distil the brief to its emotional core.

03

Develop

Low-fi sketches, IA and wireframes — iterated and user-tested.

04

Deliver

A green-led style guide and a high-fidelity prototype.

Process

Research, distilled

The full discovery-to-wireframe trail, for anyone who wants it.

Research Competitor analysis

I compared city, student and discovery apps to find where Glasgo could add unique value — combining trustworthy curation with a reason to return.

Competitor analysis 1
Competitor analysis 2
Competitor analysis 3
Journey Maps Empathy maps, personas & POV

From insight to a focused brief — the emotional core: the need to belong, fast.

Empathy map
Persona 1
Persona 2

Kano and MoSCoW models separated must-have functionality from optional enhancements — keeping Glasgo focused on a seamless, engaging student experience.

POV statements
Kano / MoSCoW model
Proposed features
Wireframes & Iterations Sketches, IA & mid-fi

Many ideas per screen, then the strongest refined into wireframes.

Low fidelity sketches 1
Low fidelity sketches 2

Information architecture keeps discovery, deals, gamification and community easy to navigate from day one.

Information architecture

Mid-fidelity wireframes — prototyped and tested ahead of visual design.

Mid-fidelity wireframes 1
Mid-fidelity wireframes 2

Deliver · Design System

A green-led visual language.

Teal for Glasgow's landscapes, an arrow for navigation, built around the Nunito typeface.

Glasgo style guide — typography, components and icons

Typeface — Nunito

Aa Bb Cc

ABCDEFGHIJKLM · abcdefghijklmnop · 1234567890

Palette

#0D8080
#0A5F5F
#D3ECEC
#FFFFFF

Buttons

Hollow Filled

Iconography

Deliver · The product

Glasgo home screen elements

Glasgo, in action.

The final, branded experience — screen by screen.

01 — ONBOARDING

A welcome that feels friendly

Friendly screens that get students set up in moments.

Welcome screen Sign up screen Onboarding screen
02 — GAMIFICATION

The USP — earn as you explore

Earn points by checking in at city locations.

Gamification screen 1 Gamification screen 2 Gamification screen 3
03 — PLACES & ACTIVITIES

Food, places and things to do

Explore top spots, popular foods and activities.

Places screen 1 Places screen 2 Places screen 3
04 — COMMUNITY

Connect, share and belong

Groups, story highlights and messaging to connect.

Community screen 1 Community screen 2 Community screen 3
05 — SETTINGS

Accessible by design

Clear navigation and high-contrast visuals for everyone.

Profile settings screen Language settings screen Accessibility settings screen

Outcome

Designing for belonging, not just utility.

The gamified check-in turned a practical map into a reason to explore, and accessibility was a first-class feature, not an afterthought. Glasgo taught me how much emotion drives adoption in a brand-new environment.

"It would have made the city feel like home so much faster."— International student, Glasgow